It is high season for roofing right now and you may be in the beginning stages of finding a reputable roofing contractor to take care of your home.
With that in mind, we've put together some tips in helping you to choose the right roofing contractor and getting the best service for your money.
1. INSURANCE - Make Sure They Have It!
Make sure that your contractor has worker’s compensation and liability insurance. Ask to see the certificates and actually call the insurance carrier to confirm that they are valid.
This keeps all bids on a level playing field, knowing that part of the cost of the roof and the service being provided to you is protected with the security of coverage.
2. KEEP IT LOCAL
Make sure that the company that you choose is local. This means that they are not just operating locally now, but have an established business and reputation in the community.
We have had many calls from customers that have problems with their roofs and the company that they chose to install their roof closed, moved or vanished. It is very easy to provide a piece of paper, but the warranty is only as good as the longevity and reputation of the roofing company.
3.PRICING IS NOT THE BE ALL END ALL
Never choose a company based on price. Cheap bids drive down the market and anyone with overhead and proper insurance has to establish pricing to cover such costs.
Those that do work on the side or are just working out of a pick-up truck can always do the work cheaper. But in the long run, you get what you pay for. Customers that are sold on price as their sole criteria ultimately end up spending more money to fix problems, and many of these problems would have been covered under a workmanship guarantee by a reputable established roofing company.
4. REFERRALS ARE ALWAYS A GOOD THING
Pick a roofer from a referral or a sign in your area that has a satisfied client on the other end.
There is no better proof that a company is legit and does good work than if others vouch for them and have already experienced their service.
5. GET IT IN WRITING
The scope of the job, the price, the start and end date, the warranty information, all of these are important to get in writing before signing on with a roofing company.
6. SHOP AROUND
It takes a little time, but your roofing investment is worth it, so get more than one quote on your job and weigh in on the results.
7. COMMUNICATION 101
Did the contractor you called return your calls? Did they send the documentation that you asked them to send? Did they follow through? If you answered “no” to these questions, then this is a red flag.
If they don't communicate in an easy to understand and timely fashion, just walk away. Communication is key to every business. If you aren’t getting what you need on the front end when they are trying to get your business, what will happen once you have committed the work to them? Probably not much.
If you are in the market for a new roof, a repair, or just some good old fashioned advice, my team at Class Eh! Roofing would be pleased to assist! Please contact us for a free estimate HERE.
Wayne Jeffreys is a native of Niagara-On-The-Lake and owner of Niagara based roofing company Class Eh Roofing!